"Everywhere we look, the world urges us to turn on the radio or TV, to make a phone call, to see a movie. Many of us fear, worry, that if left alone with our thoughts and feelings, we may discover that we do not make very good company for ourselves."

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The only way to build a good company is one satisfied customer at a time. However, to build a great company, we must add one raving fan at a time. The difference is this...a satisfied customer will come back, but a raving fan not only comes back, but becomes part of your sales team. There's a big difference!

— Mac Anderson