"Behind every open heart is a story. Tell yours with my Open Heart collection. There are millions of reasons to give one, but the message is always the same: Keep your heart open and love will always find its way in."

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A demanding performance challenge tends to create a Team. In any situation requiring a combination of multiple skills, experiences and judgments, a team inevitably gets better results than a collection of individuals. Teams provide the kind of responsiveness, speed, on-line customization and quality that is beyond the reach of individual performance.

— John Katzenbach