"In all situations where bad design decisions were made, people lacked some information that would have helped them make the right decision."

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People need to be given enough so that they feel like they're not missing something. There's a thing that you have when you watch a movie where, if you feel like you're not following and you're going to get tested on it later, you're going to get disengaged. So, you have to give people just enough information, so that they're able to keep up with the story.

— Mark Waters