"In general, the best advice I can give people is to take criticism seriously, apologize for anything you have done wrong, and pull back from conflict. Of course, if you are right on a content matter, you should press forward in the interest of quality, but conflict often has a way of taking on a life of its own, unfortunately."

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In the very early stages of working in sports, I was sick of being referred to as "the Barbie doll" because I had long, blond, fake hair. So I went and bought a boxed hair color, dyed my hair black, and put on glasses. And I looked ridiculous. I looked like a completely different person. I was trying to get away from the stereotype but what I realized in doing that is that what I say and how I conduct myself in what I do will speak for itself, and I don't need to apologize for being a woman in that space.

— Charissa Thompson