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— Joanna Lumley"I would do anything to keep looking the job. I think you make an extra effort if you're on show."
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Making the extra effort to say thanks in a genuine, personal manner goes a long way. It is pleasurable to do, and it encourages more of the same good behavior.
— Richard Branson
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Whereas a good player might do something really good in a game, a great player might do something two or three times in a row. That's what great players do, but they also work incredibly hard off the field in terms of the extra effort they've put into making sure their own performance gets better.
— Warren Gatland
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