"I considered people who didn't like my work to be in some way defective, deficient, lacking a sense of humor, and not understanding what was really going on."

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In the beginning of Roomba, we all took turns answering the support line. Once, a woman called and explained that her robot had a defective motor. I said, 'Send it back. We'll send you a new one.' She said, 'No - I'm not sending you Rosie.'

— Colin Angle