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— John Kador"Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before."
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Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.
— John Kador
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When I accept an apology it means that the part in me that honors our relationship honors the part in you that honors our relationship.
— John Kador
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