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— John Yarmuth"Actually we're not hearing a lot about gas prices right now from constituents. And I think that reflects a growing understanding on the part of the public, that there really is very little that the government and politicians can do."
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All that we know about the interaction between leaders and constituents or followers tells us that communication and influence flow in both directions; and in that two-way communication, nonrational, nonverbal, and unconscious elements play their part.
— John W. Gardner
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Leaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.
— James M. Kouzes
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