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— Jon Gordon"If you are complaining you can't be thinking about or creating what you do want."
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Those who enter to buy, support me. Those who come to flatter, please me. Those who complain, teach me how I may please others so that more will come. Those only hurt me who are displeased but do not complain. They refuse me permission to correct my errors and thus improve my service.
— Marshall Field
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If White men were not complaining, it would be an indication we weren't succeeding and making the inroads that we are.
— Arthur Ochs Sulzberger
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