"Meanwhile, the empty forms of social behavior survive inappropriately in business situations. We all know that when a business sends its customers 'friendly reminders,' it really means business."

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whenever possible I avoid talking. Reprieve from talking is my idea of a holiday. At risk of seeming unsociable, which I am, I admit I love to be left in a beatific trance, when I am in one. Friendly Romans recognize that wish.

— Elizabeth Bowen