"Words ride on the energy of tone, its warmth or coldness; think of tone as the music of how words are expressed. You want this music to be soulful, whether you're giving sweet talk or tough love."

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The artist must be like a heart surgeon. He must approach something with sympathy, but with a sort of coldness and work and work until he finds some kind of perfection in his work. You can't have blood splashing all over the place. Things must be done very cleanly.

— Ernest Gaines