"When I went to Philadelphia I was 26 years old and really sitting on top of the world. Family life, a professional career, plenty of friends and associates, and a good reputation, a wish list that could be the envy of many."

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Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, "variance sensors" who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.

— Warren G. Bennis