"What is needed is competence first and enthusiasm first. There is nothing second! Although each or one of these alone is a good start, one without the other is impotent. But if I had a choice I would have enthusiasm first."

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Not everyone in an organization is in a position to accumulate power through competent performance because most people are just carrying out the ordinary and the expected - even if they do it very well. The extent to which a job is routinized fails to give an advantage to anyone doing it because 'success' is seen as inherent in the very establishment of the position and the organization surrounding it. Neither persons nor organizations get 'credit' for doing the mandatory or the expected.

— Rosabeth Moss Kanter