"I have a pretty close family and there are certain similarities - maybe a lot of families have this - where geographically, we're separated, so there are times when one family member will be needing a lot at one particular moment, so everyone rallies around that particular family member. Then there are other moments where, if [the family is] okay, I might not talk to my brother for two or three weeks, but then if I get him on the phone at five in the afternoon, it feels like we spoke that morning."