"I don't have to change anything. I think that's the secret to comedy. You want to be universal and appeal to everyone."

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One of the most important things I learned is forging a rapport with someone at your insurance company. Know their names. You'll eventually get someone who will tell you, "This is how you do an appeal. This is what you need to say in your letter. " You can also always go to the ER to get whatever you need to tide you over for a few days.

— Jenny Lawson