"The key to social engineering is influencing a person to do something that allows the hacker to gain access to information or your network."

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Today in America many people are living in a virtual world. They enter it through an internet access device and they navigate freely around it, and those people who learn how to navigate better in that space are finding that they have better access to information about jobs and education and all the good things that our society produces.

— William E. Kennard