"Over time you learn to know a bit more about yourself - you develop a certain amount of self-insight and self-awareness, and you know what you can absorb, and what you cannot; what gets to you and what doesn't. And I observe a lot. I see a lot around me. And over time you also get to understand the nature of man and the environments you are dealing with, and you can't always allow emotions and temper to flare up because you're displeased with something, or you want to change it."