"Knowing that one is always capable of change, the second step lies in making the decision to change. Change does not occur by merely willing it anymore than behavior changes simply through insight."

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Start with changing behaviors, not mindsets. It is much easier to 'act your way into new thinking' than to 'think your way into new actions.' Recurring and consistent performance results from behavior change will lead to lasting changes in the way people feel, think, and believe in the long run.

— Jon Katzenbach