"The difference is that raving fans, unlike satisfied customers, become part of your sales force. They tell friends, family and co-workers about your services and your products. And, of course, good things will happen!"

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As women, we are constantly told that we need to compare ourselves to a girl in school, to our co-­workers, to the images in a magazine. How is the world going to advance if we're always comparing ourselves to others?

— Shailene Woodley