"Define excellence vividly, quantitatively. Paint a picture for your most talented employees of what excellence looks like. Keep everyone pushing and pushing toward the right-hand edge of the bell curve."

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And if it happened to be a Christmas-night when the great bell seemed to rattle in its throat as it called the faithful to the midnight mass, there was such an indescribable air of life spread over the sombre facade that the great door-way looked as if it were swallowing the entire crowd, and the rose-window staring at them.

— Victor Hugo