"Land surveyors start as employees, and move up to partnership in a firm or to ownership of their own enterprise if they wish. Some wind up working for government, private corporations, or public enterprise."

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I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding to them, and the employees do, too.

— John J. Legere