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— Marshall B. Rosenberg"By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves."
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Empathy in broadest sense refers to the reactions of one individual to the observed experiences of another
— Mark H. A. Davis
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A second even more obvious sign is that the person will stop talking. If we are uncertain as to whether we have stayed long enough in the process, we can always ask, "Is there more that you wanted to say"?
— Marshall B. Rosenberg
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