"We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out."

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A second even more obvious sign is that the person will stop talking. If we are uncertain as to whether we have stayed long enough in the process, we can always ask, "Is there more that you wanted to say"?

— Marshall B. Rosenberg