"The group consisting of mother, father and child is the main educational agency of mankind."

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For those parents from lower-class and minority communities[who] have had minimal experience in negotiating dominant, external institutions or have had negative and hostile contact with social service agencies, their initial approaches to the school are often overwhelming and difficult. Not only does the school feel like an alien environment with incomprehensible norms and structures, but the families often do not feel entitled to make demands or force disagreements.

— Sara Lawrence-Lightfoot