"One year, I'd completely lost my bearings trying to follow potty training instruction from a psychiatric expert. I was stuck on step on, which stated without an atom of irony: "Before you begin, remove all stubbornness from the child." . . . I knew it only could have been written by someone whose suit coat was still spotless at the end of the day, not someone who had any hands-on experience with an actual two-year-old."