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— Michael Martin Hammer"Reengineering posits a radical new principle: that the design of work must be based not on hierarchical management and the specialization of labor but on end-to-end processes and the creation of value for the customer."
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I can't do what my mother did, which is tell me every single day of my life about her labor and how long it was and how it was 36 hours of hell .
— Kristen Stewart
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When I finish a sentence, after much labor, it's finished. A certain point comes at which you can't do any more work on it because you know it will kill the sentence.
— John Banville
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