"Doesn't matter whether it's a teen girl who's pregnant, hasn't told her parents, or an elderly couple dealing with one of them being diagnosed with Alzheimer's. Those are real people to me. Those are the people I dealt with every single day."

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When people say, 'You have Alzheimer's,' you have no idea what Alzheimer's is. You know it's not good. You know there's no light at the end of the tunnel. That's the only way you can go. But you really don't know anything about it. And you don't know what to expect.

— Nancy Reagan