"The fact is, if you have a solid healthcare plan, you still don't have dental. If you have dental, you might not have vision. And if your back hurts, well, a chiropractor's not covered in that. It's a hassle. You have to go seek out on your own and look for the best plan you can afford, and a lot of times what people can afford is not what they need, and it creates lot of leeway for people to slip through the cracks."