"But the most amazing, almost miraculous news is that the majority of the building is still intact. Due to one of the most astonishingly intelligent and professional pieces of strategy by the fire services, they succeeded in protecting the vast majority of the building, apparently by forming a human wall of firefighters up the west end of the main staircase and containing the fire."

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People are not "things" to be manipulated, labeled, boxed, bought, and sold. Above all else, they are not "human resources." They are entire human beings, containing the whole of the evolving universe, limitless until we start limiting them. We must examine the concept of leading and following with new eyes. We must examine the concept of superior and subordinate with increasing skepticism. We must examine the concept of management and labor with new beliefs. And we must examine the nature of organizations that demand such distinctions with an entirely different consciousness.

— Dee Hock