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— Nancy Duarte"Effective communication is fascinating to me yet bad communication is just as fascinating. There are lessons to be learned from both. I can't say I am a natural communicator, it's taken a lot of work to be able to develop content relevant to the audience and deliver it with credibility. My initial natural ability tended to be more around the visual display of information. For years I was more comfortable visualizing other people's great thinking. I preferred to be hidden behind the curtain than a thinker myself."
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Communications are making this one world. Back in the day, 400-500 years ago, nobody knew what anyone else was doing. It's on the 6 O'Clock news now. Now we can say, Oh, that's the way they live. Oh, they do that!! Opportunities, the chance to bring about change, it's all based on communication. Communication and jet planes.
— Quincy Jones
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The greatest communicators have unknowingly used a story pattern. They not only use anecdotes effectively, but their communication followed a persuasive story pattern of tension and release. That tension and release is created by contrasting [what is] with what could be as a structural device.
— Nancy Duarte
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