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— Nathan Rosenberg"Innovation often originates outside existing organizations, in part because successful organizations acquire a commitment to the status quo and a resistance to ideas that might change it"
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Brent Berlin and Paul Kay in Basic Color Terms demonstrate exhaustively and empirically, the very simple thesis that anywhere in the world, as a language develops and acquires names for color, the colors always enter in the same order. The most primitive are black and white. Then red. Then either green or yellow.
— Alexander Theroux
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An efficient bartenders first aim should be to please his customers, paying particular attention to meet the individual wishes of those whose tastes and desires he has already watched and ascertained; and, with those whose peculiarities he has had no opportunity of learning, he should politely inquire how they wish their beverages served, and use his best judgment in endeavoring to fulfill their desires to their entire satisfaction. In this way he will not fail to acquire popularity and success.
— Jerry Thomas
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