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— Oliver Wendell Holmes Sr."It is the province of knowledge to speak, and it is the privilege of wisdom to listen."
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I only wish I could find an institute that teaches people how to listen. Business people need to listen at least as much as they need to talk. Too many people fail to realize that real communication goes in both directions.
— Lee Iacocca
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Effective listening is a professional achievement-achieved only through hard work.
— Tom Peters
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