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— Paul Orfalea"Make your customers comfortable and they will give you their lives."
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You are allowed to do this - don't worry about the rules, don't worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy.
— John E. Pepper, Jr.
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The definition of salesmanship is the gentle art of letting the customer have it your way.
— Ray Kroc
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