"In your 20s, you're checking your bank account to make sure you're not broke. In your 30s, you're looking at yourself and realizing you're broken."

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You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.

— Stephen Covey