"If you want to serve the universe, the obvious place to begin is right where you are. That's where I began. I looked at every situation I came into and wondered, 'What can I do to be of service in this situation?' Sometimes there was nothing I could do, but often there was - a helping hand, a word of cheer, a pleasant smile. Then, after I had given a lot, a most wonderful spiritual receiving began - giving me more to give."