"It's been a struggling school for many, many years, and [that's] not surprising since it's serving some of the most disadvantaged kids in the city. It wasn't the only one by any means, but it was among those. It shows that things like good, steady, stable leadership makes a huge difference; focusing on the culture of the schools as a place where kids feel supported and want to be; supporting the teachers, so they want to stay and work hard."