"Mental illnesses are so frightening and there's so much ignorance about them that I think it comforts people to think, 'Oh, well, it happens to these people because they deserve it.'"

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Trust and respect are two-way streets. We want the horse to accept us as leaders of the herd, to guide them safely and to provide protection and comfort. In return, they will give us their respect, and willing submission to our ideas about what to do next, and when and where. But this respect can only be based on well deserved trust.

— Walter Zettl