"I was an embarrassment to the department when they did research assessment exercises. A message would go round the department: 'Please give a list of your recent publications.' And I would send back a statement: 'None.'"

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When I got to GM they were using a matrix method of management which means everybody has more than one boss. I first heard about that system many years ago. It's supposed to help with collaboration, but my assessment is that it's pretty hard to get geared for action that way.

— Edward Whitacre, Jr.