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— Philip Green"New West End Company ensures that there is a body that can put significant investment into the West End, targeted directly to the needs of the area and particularly the customers. Great progress is being made to improve Oxford Street and make it a great destination."
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Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.
— Scott D. Cook
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Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are 'costs'.
— Peter Drucker
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