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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
— W. Edwards Deming
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After a long silence, Dodge cleared his throat. "I think I speak for all of us when I say, 'Huh?'" -Dodge(obviously)
— Frank Beddor
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