"I once got a call from a bank, asking me to compute a mortgage, since their computers were down. This was a very depressing moment."

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It came down to the obvious point that all the union cared about was the money and these other things certainly didn't matter enough. It's a tremendous situation that they have and it has become burdensome for the teams. Yes, we're asking for some relief going forward. I don't think that was unreasonable.

— Mike Brown