"Did you hear about the woman who sent out 40,000 Valentine Cards doused in perfume and signed, "Guess Who?" She's a divorce lawyer."

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I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression.

— Chip Conley