"If employees need to stay late in order to curry favor with the boss, what motivation do they have to get work done during normal business hours? After all, they can put in the requisite 'face time' whether they are surfing the Internet or analyzing customer data."

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To be quite honest, along with thinking and such when it comes to writing, I'm not into words like "theory." I'm a PhD dropout. No matter how many twenty-five-page papers I wrote, I never felt like I was saying much. I didn't feel like the writer of the book, whose work I was analyzing, would have been impressed. It didn't matter how much time or effort I put in.

— Mary J. Miller