Share this sentence
— Ron Kaufman"In a service situation, each delay can mean many unsatisfied customers, each one telling many more."
Related information
Discover more quotes
Previous Quote
If a given scientist had not made a given discovery, someone else would have done so a little later. Johann Mendel dies unknown after having discovered the laws of heredity: thirty-five years later, three men rediscover them. But the book that is not written will never be written. The premature death of a great scientist delays humanity; that of a great writer deprives it.
— Jean Rostand
Next Quote
It is not necessary to bury the truth. It is sufficient merely to delay it until nobody cares.
— Napoleon Bonaparte
Loading recommended content...