"People often resist change for reasons that make good sense to them, even if those reasons don't correspond to organizational goals. So it is crucial to recognize, reward, and celebrate accomplishments."

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There can be no conquest to the man who dwells in the narrow and small environment of a groveling life, and there can be no vision to the man the horizon of whose vision is limited by the bounds of self. But the great things of the world, the great accomplishments of the world, have been achieved by men who had high ideals and who have received great visions. The path is not easy, the climbing is rugged and hard, but the glory at the end is worthwhile.

— Matthew Henson