"A tale from which pieces have been raked out is like a fire that has been poked. One does not know the operation has been performed, but everyone feels the effect."

Next Quote

You want to ensure people can do it right 99 percent of time. When we have to fire one of our surgical trainees, it is never because they dont have the physical skills but because they dont have the moral skills - to practise and admit failure.

— Atul Gawande