"I apologize to all of my colleagues who've been writing up storms, but as a culture we've essentially put ourselves into a position where Mark Zuckerberg can say, "Privacy as a social norm is no longer relevant," and a lot of people don't blink an eye."

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Often when someone apologizes - like a parent who says to a child, "I'm very sorry I neglected you when you were a kid" - they also ask, "Do you forgive me?," because they want the other person to be over it. However, healing can take a great deal of time. And if we forgive too quickly, we cut the process short.

— Harriet Lerner