"They're safe,'' he said. "And you're not made of glass". He swept me up in his arms. I laughed. "And I'm not made of glass." He carried me into our room and kicked the door shut behind us."

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The incredible expansion of mobile technologies is another important factor that will both drive and support the deployment of workplace learning tools and systems in the areas of performance support, particularly, but also in areas such as expert location, crowdsourcing-based problem solving and others.

— Charles Jennings