"People now, especially with the Internet, are connected. They have an expectation of behaviour, of accountability, avoiding conflict and fair and just competition."

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Surprisingly, it's forgiveness, not guilt, that increases accountability. Researchers have found that taking a self-compassionate point of view on a personal failure makes people more likely to take personal responsibility for the failure than when they take a self-critical point of view. They also are more willing to receive feedback and advice from others, and more likely to learn from the experience.

— David D. Burns