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— Stella McCartney"I am a fashion designer. I'm not an environmentalist. When I get up in the morning, number one I'm a mother and a wife, and number two I design clothes. So the main thing I need to do is create, hopefully, exquisitely beautiful, desirable objects for my customer."
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The customer demands simplicity, that organizations organize around them. Easy to use is a customer tsunami ripping across the world. Ease of use and simplicity must now be at the heart of organizational strategy.
— Gerry McGovern
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Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.
— Jack Welch
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